Terms and Conditions

Terms and Conditions

School Shop Refund Policy

Goods may be returned for an exchange with a receipt within 10 working days of purchase in their original packaging and condition. Goods must be in unused, unwashed condition in original packaging.

We ask that you choose carefully and check sizing, before ordering. Please do not break open packaging that is non-reseal-able if you wish for an exchange or credit on your account.

Please note that we cannot refund postage and packaging or any other charges incurred from a third party. If you have been issued with a credit, it is only valid for 6 months from the date of issue.

We are unable to replace or refund items damaged through improper laundering, so please follow our washing instructions carefully.

Please note that we do not have to provide a refund if you have changed your mind about a particular purchase, so please choose carefully. If goods are faulty we will meet our obligations under the Consumer Guarantees Act to provide a remedy.