Frequently Asked Questions

Frequently Asked Questions

General FAQ

  • 1.

    What are your opening hours?

    The School shop is open Monday to Friday, 8:30am to 1:30pm during school term time. We are closed in the school holidays.

  • 2.

    Where is the shop located?

    The School shop is located on the D floor of the Main Block, opposite the new tuck shop. Please click here for a map.

  • 3.

    What is your returns policy?

    Any item can be exchanged or refunded with proof of purchase within 14 days. The item needs to be in sellable condition in its original packaging with tags on. Our full terms and conditions can be found here.

  • 4.

    Once I have ordered, how soon can I pick up my items?

    Please allow 24 hours between when you place your order and when you pick it up from the School shop.

  • 5.

    Do you have uniform fitting services?

    Yes, we do - uniform fitting services must be booked in advance. Please call 09 623 5544 to make an appointment.

    If your son is starting Form 3 at Grammar in 2017, you will need to make a booking to get him fitted with the full uniform. Please visit the School Interviews website and enter the unique code 2n752 on the homepage. Then follow the steps to confirm.

    As from Tuesday 24 January 2017, the Shop will be open daily from 8.30am to 1.30pm during term times. Physical Education uniforms can only be purchased from the Auckland Grammar School Shop. This shop also sells stationery, sports gear and School memorabilia.

  • 6.

    What is the shop's phone number?

    For any enquiries, please call the School Shop Manager on 09 623 5429.