Frequently Asked Questions

Frequently Asked Questions

General FAQ

  • 1.

    What are your opening hours?

    The School shop is open Monday to Friday, 8:30am to 1:30pm during School terms. We are closed in the school holidays.

    For any inquiries, please call the School Shop Manager on 09 623 5429

  • 2.

    Where is the shop located?

    The School shop is located on the D floor of the Main Block, opposite the new tuck shop. Please click here for a map.

  • 3.

    What is your returns policy?

    Any item can be exchanged or refunded with proof of purchase within 14 days. The item needs to be in sellable condition in its original packaging with tags on. Our full terms and conditions can be found here.

  • 4.

    Once I have ordered, how soon can I pick up my items?

    Please allow 24 hours between when you place your order and when you pick it up from the School shop.

  • 5.

    Do you have uniform fitting services?

    Yes, we do - uniform appointments must be booked in advance for all new Form 3 students starting at Auckland Grammar School in 2020. Please visit the School Interviews website and enter the code yhy6p.

    Physical Education uniforms can only be purchased from the School Shop. This shop also sells stationery, sports gear and School memorabilia.